Privacy Policy

This Policy and its respective updates shall prevail over all policies, proposals, contracts, previous understandings and agreements, oral or written, that may exist between the parties dealing, directly or indirectly, with the subject of privacy.

The solutions contained on the website (or simply “Platform”) are made available by SANTA LEMBRANCINHA PERSONALIZADOS EIRELI (SANTA LEMBRANCINHA), a legal entity governed by private law, registered with CNPJ/MF under No. 25.239.340/0001 -09, headquartered at Rua Valentim Vieira, 2010 – Galpão 3 – Rio Caveiras, Biguaçu – SC, 88160-302, Brazil.

The introduction

  1. The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we will do with your personal information.
  2. Consenting to the use of cookies in accordance with the terms of this policy when you first access our website allows us to use cookies every time you access our website.

B. Collection of Personal Information

The following types of personal information may be collected, stored and used:

  1. information about your computer, including your IP address, geographic location, browser type and version, and operating system;
  2. information about your visits to and use of this website, including referral source, duration of visit, page views and navigation paths within the website;
  3. information, such as your email address, that you enter when you register on our website;
  4. information you enter when creating a profile on our site – for example, your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational and employment information;
  5. information, such as your name and email address, that you enter to set up subscriptions to our emails and/or newsletters;
  6. information you enter while using the services on our website;
  7. information generated when using our website, including when, how often and under what circumstances you use it;
  8. information relating to anything you purchase, services you use or transactions you undertake through our website, including name, address, telephone number, email address and credit card details;
  9. information that you post on our website with the intention of posting it on the internet, including your username, profile pictures and the content of your posts;
  10. information contained in any communications you send us by email or through our website, including the content and metadata of the communication;
  11. any other personal information you submit to us.

Before disclosing another person's personal information to us, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.

C. Use of Your Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

  1. administer our website and our business;
  2. customize our website for you;
  3. enable you to use the services available on our website;
  4. send products purchased through our website;
  5. provide services purchased through our website;
  6. send statements, invoices and payment reminders, as well as collect your payments;
  7. send commercial marketing communications;
  8. send email notifications specifically requested by you;
  9. send you our newsletter by email if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);
  10. send you marketing communications relating to our business or the business of carefully selected third parties that we believe may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you do not you no longer wish to receive marketing communications);
  11. provide third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information);
  12. deal with inquiries and complaints made by or about you in relation to our website;
  13. keep our website secure and prevent fraud;
  14. verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service); It is
  15. other uses.

If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you have given us.

Your privacy settings may be used to limit the publication of your information on our website and may be adjusted through the use of privacy controls on the website. Without your express consent, we will not provide your personal information to third parties for their or third parties' direct marketing purposes.

D. Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our holding company and all of its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any ongoing or potential legal proceedings;
  3. to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
  4. to the buyer (or potential buyer) of any business or asset that we are selling (or contemplating selling); It is
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, it is likely that such court or authority would order disclosure of that personal information.

Except as set out in this policy, we will not provide your personal information to third parties.

E. International Data Transfers

  1. The information we collect may be stored, processed and transferred between any of the countries in which we operate in order to allow us to use the information in accordance with this policy.
  2. The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.
  3. Personal information that you post on our site or submit for publication on our site may be available, over the internet, around the world. We cannot prevent the use or misuse of such information by third parties.
  4. You expressly consent to the transfers of personal information described in this Section E.

F. Retention of Personal Information

  1. This Section F sets out our data retention policies and procedures, designed to help ensure compliance with our legal obligations in relation to the retention and deletion of personal information.
  2. Personal information that we process for any purpose or purposes shall not be kept longer than is necessary for that purpose or purposes.
  3. Without prejudice to article F-2, we will generally delete personal data belonging to the categories defined below at the date/time defined below:
    1. type of personal data will be deleted;
    2. Notwithstanding the other provisions of this section F, we will retain documents (including electronic documents) that contain personal data:
    3. to the extent that we are required to do so by law;
    4. if we believe that the documents may be relevant to any ongoing or potential legal proceedings; It is
    5. to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction).

G. Security of your personal information

  1. We will take appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  2. We will store all of your provided personal information on our secure servers (password and firewall protected).
  3. All electronic financial transactions carried out through our website will be protected by encryption technology.
  4. You acknowledge that the transmission of information over the internet is inherently insecure and that we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping the password used to access our website confidential; we will not ask for your password (except when you log in to our website).

H. Changes

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

I. Your rights

You can instruct us to provide you with any personal information we hold about you; the provision of this information will be subject to the following:

  1. providing appropriate evidence of your identity (for this purpose; we will generally accept a certified copy of your passport plus an original copy of a utility bill showing your current address).

We may retain requested personal information to the extent permitted by law.

You can instruct us at any time not to process your personal information for marketing purposes.

In practice, you will generally either expressly agree in advance to the use of your personal information for marketing purposes, or we will provide you with the opportunity to opt out of the use of your personal information for marketing purposes.

J. Third Party Sites

Our website includes links to details of third party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

K. Information update

Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server every time the browser requests a page from the server. Cookies can be “persistent” cookies or “session” cookies: a persistent cookie will be stored by a browser and will remain valid until the defined expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user's session, when the browser is closed. Cookies typically do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in and obtained from cookies. We use session cookies / persistent cookies / persistent and session cookies on our website.

  1. The names of the cookies we use on our website and the purposes for which they are used are described below:
    1. we use Google Analytics and Adwords on our website to {INCLUDE ALL COOKIE USE CASES ON YOUR WEBSITE to recognize a computer when a user accesses the website / track users as they browse the website / enable the use of a shopping cart on website / improve website usability / analyze website usage / administer the website / prevent fraud and improve website security / customize the website for each user / target advertisements that may be of particular interest to specific users / describe purpose(s) )};
  2. Most browsers allow you to refuse to accept cookies – for example:
    1. in Internet Explorer (version 10), you can block cookies using the settings available for opting out of cookie handling by clicking on “Tools”, “Internet Options” “Privacy” and “Advanced”;
    2. in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies from sites”; It is
    3. in Chrome (version 29), you can block all cookies by going to the “Customize and control” menu and clicking on “Settings”, “Advanced” and “Site settings” and then selecting “Block third-party cookies” on the “Cookies and website data” section.

Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

  1. You can delete cookies that are already stored on your computer – for example:
    1. in Internet Explorer (version 10), you must manually delete the cookie files (see instructions for doing so at;
    2. in Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history”, clicking on “Show cookies”, and then on “Remove all the cookies”; It is
    3. in Chrome (version 29), you can delete all cookies by going to the “Customize and control” menu and clicking on “Settings”, “Advanced”, “Clear browsing data” and then selecting “Delete cookies and other data Sites and Plugins” before clicking on “Clear Browsing Data”.
  2. Deleting cookies will negatively impact the usability of many websites.


Processing of personal data of minors: We do not knowingly collect or solicit personal data from anyone under the age of 13. If we become aware that we have collected personal data from a minor under the age of 13, we will cancel the created account and delete the personal data, only being able to keep personal data that are intended to prevent a new attempt to register.


Rights and Warranties: the User has rights and guarantees in relation to his personal data. We provide mechanisms, detailed below, so that Users have clarity and transparency in the exercise of their rights. Whenever necessary, our team will be ready to evaluate any requests.

Rights Provided for in the LGPD: Under the terms of the General Data Protection Law (Law 13.709/2018 –) (“LGPD”), you have the right to:

  1. confirm that we have processed your personal data;
  2. access your personal data;
  3. request correction of personal data that is incomplete, inaccurate or out of date;
  4. request the anonymization, blocking or deletion of personal data that is unnecessary, excessive or processed in breach of the provisions of the LGPD;
  5. request the portability of your personal data to another service or product provider, observing our commercial and industrial secrets, after regulation by the National Data Protection Authority;
  6. request the deletion of personal data processed based on your consent, except in the cases of conservation of personal data provided for in the LGPD;
  7. request information about who we share your personal data with;
  8. request information about the possibility of not providing your consent and the consequences;
  9. revoke your consent for the processing of your personal data, when processing is carried out based on your consent;
  10. express opposition to treatment that violates the LGPD.

Additional Information: Before we respond to a request to exercise the rights mentioned above, we may ask you to provide us with certain information to confirm your identity.


Positioning: We are against any and all practices that promote SPAM of any kind and we are committed to ensuring that messages sent through the Platform are always of interest or importance to the respective recipients. In addition, at any time you can choose to stop receiving emails by adjusting your preferences for receiving emails or canceling your account.

Private guidelines: Likewise, we charge our Users not to practice SPAM, to make sure that the messages sent are always of interest to the recipient, being aware that failure to observe good practices for using the Internet may lead to the cancellation of the user's account. Offending user, as defined in the Terms of Use, as well as the disclosure of personal registration data, under the terms of this Privacy Policy.


14.1. Questions about the Policy or about Your Personal Data: If, after reading this Policy, you have any doubts or wish to submit a request regarding your personal data, you can contact our privacy team or our Person in Charge through this contact: [email protected] (48) 3285-2503.